My return label is missing. How do I replace it?

If you're missing a return label, a printable PDF copy of your return label will be created for you at the end of the online return process:

If you can't print the label at the moment, you'll find it in the 'My Returns' section for later on.

If you don’t have access to a printer, you can request to have a return label sent to you by post at this stage by selecting this option instead of print. Remember this can take up to 7 days. 

If you would like to return something from outside of the UK, you will unfortunately, have to pay for the return costs.


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